Privacy Policy
This Privacy Policy explains how Recordwell ("we", "us") collects, uses, and shares information when you use our website and services (the "Service"), and the choices you have.
1. Information we collect
- Information you provide: the search terms you enter (name, email, username, phone), your email address when you request a report, and any account or billing details.
- Automatically collected: device and browser data, IP address, pages viewed, and referral/marketing identifiers (e.g. UTM tags, click IDs) via cookies and similar technologies.
- Public-source and licensed data: to produce a report we retrieve information about the searched subject from publicly available sources and licensed data providers.
2. How we use information
- To provide, generate, and deliver reports and the Service;
- To email your report and beta/product updates (you can unsubscribe anytime);
- To operate, secure, and improve the Service and prevent abuse;
- To process payments and manage subscriptions;
- To measure marketing and comply with legal obligations.
3. How we share information
We do not sell the personal information you provide to us for money. We share information with service providers who process it on our behalf (hosting, email delivery, analytics, payments, data providers), when required by law or to protect rights and safety, and in connection with a business transfer. Marketing/advertising cookies may constitute a "sale" or "sharing" under some state laws — see your rights below.
4. Cookies and analytics
We use cookies and pixels (e.g. Google Analytics/Ads, Meta) for functionality, measurement, and advertising. You can control cookies through your browser and, where offered, our cookie banner or the "Your privacy choices" control.
5. Data retention
We keep information for as long as needed to provide the Service, meet legal obligations, resolve disputes, and enforce agreements. We cache generated reports for a limited time to improve performance. We do not retain more subject data than needed to deliver a requested report.
6. Your rights
California (CCPA/CPRA) and other US state residents may have rights to know, access, delete, correct, and opt out of "sale"/"sharing" of personal information, and not to be discriminated against for exercising them.
EEA/UK (GDPR) residents may have rights to access, rectify, erase, restrict, port, and object to processing, and to lodge a complaint with a supervisory authority.
7. Data about other people
If you search for someone else, you are responsible for using the results lawfully and in line with our Terms. Recordwell is not a Consumer Reporting Agency and reports may not be used for FCRA-covered decisions.
8. Security
We use reasonable technical and organizational measures to protect information, but no method of transmission or storage is completely secure.
9. Children
The Service is not directed to children under 18, and we do not knowingly collect their personal information.
10. Changes and contact
We may update this Policy; material changes will be posted here with a new date. Contact: privacy@recordwell.online.